UserPermits: Once you have bought an UserPermit, it will be listed in My S-63 UserPermits page.

InstallPermits: They will be listed in My S-63 UserPermits page once you have provided a Fingerprint.

oeSENC / oeRNC

We will not send you any physical product or any link to download your oeSENC and oeRNC charts. You will download and install them directly from OpenCPN by installing the o-charts plugin and using your o-charts shop credentials there.

USB Key Dongle

Dongles are usually shipped within 1-2 business days after payment is completed. Tracking information is emailed when the package is shipped. If you have not received your package after 15 business days, please notify us to claim. The time of the claim process can last up to 12 weeks.

Due to enhanced pandemic safety protocols and containment measures, temporary service adjustments may impact shipments.

You can choose 2 shipping methods:

Deutsche Post

Estimated delivery times:

Germany: 3 – 5 business days
EU: 5 – 10 business days
USA & Canada: 10 – 20 business days
Rest of the world: 10 – 30 business days

DHL Express

Estimated delivery times:

3 – 5 business days delivered by 9AM
3 – 5 business days delivered by 12PM
3 – 5 business days delivered by 6PM